Please read these terms and conditions carefully before using our website or purchasing our products.
Last Updated: 1 June 2023
These terms and conditions govern your use of the Hit Papers website (hitpapers.uk) and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these terms and conditions.
Hit Papers is operated by Hit Papers Ltd, a company registered in England and Wales under company number 13456789, with our registered office at 2 Dorset Road, Preston, PR1 6LD.
We reserve the right to change these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website following the posting of changes constitutes your acceptance of those changes.
Our products are intended for use by adults only. By using our website and purchasing our products, you confirm that you are at least 18 years of age. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion if we suspect you are under 18 years of age.
We may implement age verification procedures at any time, and you agree to provide accurate information if requested to do so.
We make every effort to display our products and their colors as accurately as possible. However, we cannot guarantee that your computer or mobile device's display will accurately reflect the actual color of the products.
Product information, including descriptions, specifications, and prices, is subject to change without notice. We reserve the right to limit quantities of any product and to discontinue products at any time.
Our products are designed for tobacco use only. Hit Papers does not endorse or encourage the use of our products with any illegal substances.
By placing an order, you are making an offer to purchase products. All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason.
Prices are shown in British Pounds (£) and include VAT where applicable. Shipping costs are additional and will be displayed during the checkout process.
Payment must be made at the time of ordering. We accept various payment methods as indicated on our website. All payment information is securely processed by our payment providers.
You agree that all information provided during the ordering process is accurate, complete, and current. We reserve the right to cancel orders if we detect fraudulent activity or if payment authorization is declined.
We ship to the addresses provided during the checkout process. It is your responsibility to ensure the shipping address is accurate and complete.
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by customs, weather conditions, or other factors beyond our control.
For international orders, you are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the purchase price or shipping costs.
Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
For more detailed information, please refer to our Shipping Policy.
We accept returns of unopened products within 30 days of delivery. Due to hygiene reasons, we cannot accept returns of opened paper products.
To initiate a return, please contact our customer service team with your order number and reason for return. Returns must be authorized by our customer service team before sending any products back.
Refunds will be issued to the original payment method once we have received and inspected the returned items. Original shipping costs are not refundable unless the return is due to our error.
For more detailed information, please refer to our Returns & Refunds Policy.
All content on our website, including text, graphics, logos, images, product designs, and software, is the property of Hit Papers or our content suppliers and is protected by UK and international copyright and trademark laws.
You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit our website or any portion of it without our explicit written permission.
The Hit Papers name, logo, and all related product and service names, design marks, and slogans are trademarks or service marks of Hit Papers Ltd. You may not use these marks without our prior written permission.
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
Prohibited behavior includes harassing or causing distress to other users, transmitting obscene or offensive content, disrupting the normal flow of dialogue, and attempting to access unauthorized areas of the website.
We reserve the right to suspend or terminate your access to our website if you violate these terms or engage in any conduct that we determine, in our sole discretion, to be harmful to our interests or the interests of other users.
If you create an account on our website, you are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We cannot and will not be liable for any loss or damage arising from your failure to comply with these requirements.
To the fullest extent permitted by law, Hit Papers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
You agree to defend, indemnify, and hold harmless Hit Papers, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from:
This defense and indemnification obligation will survive these terms and conditions and your use of our website.
These terms and conditions and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.
Any disputes arising under or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms and conditions is found to be invalid or unenforceable under applicable law, such provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, that provision will be eliminated from these terms and conditions without affecting the validity and enforceability of any remaining provisions.
These terms and conditions, together with our Privacy Policy and any other policies or guidelines referenced herein, constitute the entire agreement between you and Hit Papers regarding your use of our website and products, and supersede all prior and contemporaneous agreements, representations, and understandings between us.
If you have any questions about these terms and conditions, please contact us:
By using our website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Contact Us With Questions