Information about our shipping methods, delivery times, and policies for both UK and international orders.
Our standard delivery service for UK orders:
Need your order quickly? Choose our express option:
For customers in Europe:
For customers outside Europe:
Once your order has been dispatched, you will receive a confirmation email with tracking information where available. You can also view your order status and tracking details in your account dashboard.
Please note that delivery times are estimates and may vary depending on your location and other factors such as customs clearance for international orders.
For UK deliveries, if you're not home when delivery is attempted, Royal Mail may leave your package with a neighbor or at your local Post Office for collection. DPD will notify you of your delivery window and rescheduling options.
For international orders, please be aware that you may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you.
Hit Papers has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; we recommend contacting your local customs office for further information.
If you have any questions about shipping or need assistance with your order, please don't hesitate to contact our customer service team: